Our willingness and courage to challenge the status quo and not wait for others to pass laws, regulations, standards or any other myriad of excuses we come up with to delay the change we need. We need people in positions of power and influence to actually lead – not just in what we say, but in what we do!

The ability to look at things differently and from various perspectives. To identify what doesn’t work, be proactive in finding solutions AND putting them into action. And whether it’s reinventing business processes or creating tech, it’s about embedding responsibility and ethics at the heart of what we’re creating.

Recognise EVERYONE is in the impact space, only at the moment the majority are on the negative impact side of the equation ;-). And that’s ok – transformation takes time. But we need to hustle! You must be honest, identify the good, the bad and the ugly of your operations, and proactively work to tackle them. Ultimately, if they’re not factored into your balance sheet, the consequences are impacting someone else’s.